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Elevate your evening ensemble with our Zella Senorita Gown. Adorned with a mesmerizing splattered paint print, this exquisite gown combines the allure of vibrant colors with the grace of a flamenco-inspired design, creating a captivating and unique look. With its ruffled silhouette and eye-catching print, this gown is sure to turn heads and leave a lasting impression on any special occasion
You just have to click on the WhatsApp icon which is in the bottom right corner of the website. Now you will see the option to Exchange and Return. Process the bot chat and fill out the form after that an agent will be assigned to you to rectify. Please Note: An agent will not be available live. An agent will be assigned anytime between Mon-Fri (10:30 am -6:30 pm). Please keep patience, Your query will be heard and solved. In case of no reply within 24 hours type a “Hi” again Because this chat automatically updates every 12 hours. Click on this link to talk now - click Here
We provide a hassle-free exchange with 0 pickup cost. A courier partner will be assigned for a pickup after we rectify your request.
Please Make sure you exchange the parcel with the box, bag, bills & tags must be intact on the garment. We only initiate the process with that.
After reviewing the product received from you, Our warehouse team quality checks the product. This process usually takes 48 hours.
The exchange procedure takes 10-12 working days to be completed. Since it involves the pickup, Quality check, checking inventory, or re-making a new product, It may take time We ship the product back to you with the tracking ID shared to you on your mail id/or you will get a link from our logistics.
You just have to click on the WhatsApp icon which is in the bottom right corner of the website. Now you will see the option to Exchange and Return. Process the bot chat and fill out the form after that an agent will be assigned to you to rectify. Please Note: An agent will not be available live. An agent will be assigned anytime between Mon-Fri (10:30 am -6:30 pm). Please keep patience, Your query will be heard and solved. In case of no reply within 24 hours type a “Hi” again Because this chat automatically updates every 12 hours. Click on this link to talk now - click Here
We provide a hassle-free Return with 0 pickup cost. A courier partner will be assigned for a pickup after we rectify your request.
Please Make sure you return the parcel with the box, bag, bills & tags must be intact on the garment. We don't initiate the process without that.
After reviewing the product received from you, Our warehouse team quality checks the product. This process usually takes 48 hours.
Once the product is rectified, Our mail team will revert by sending you a gift card on your mail id which contains a coupon code. You can use the coupon code to shop later on our website, Valid for 3 months only.
Talk to an agent
Dear Customer,
We want you to know that due to less wastage and stepping towards more sustainability, we do not keep stock of every style in bulk to ship the next day. We are a made-to-order brand, and it takes time to make each piece with love.
It takes 10-12 working days to deliver an order Pan India. For example, if you have ordered a garment today, your timeline starts, and we ought to ship it by the 8th-9th working day so it could reach you within 10-12 working days.
Please note: Saturday-Sunday and Public holidays are non-working days.
Usually, it takes 24 hours on working days to get a reply. Since we only have 2 agents in customer care, we expect you to have patience throughout. Our team will definitely get in touch.
Please note: We do not have a calling customer care available. We can only be available on chats during working hours.
Your order will go through several processes like:
